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Auckland 09 282 3240

Wellington 0800 237 747

NZ COVID-19 Lockdown – August 2021

aibGROUP staff are all working from home at level 4 and are fully equipped to provide business as usual. Please feel free to contact us via phone or email during this time.

In regards to claims the most efficient way to submit a claim continues to be via our website:

Alternatively, you can take a photo of damage, complete a claim form and submit your claim by emailing to

If you have any questions in regards to your cover please contact your aibGROUP broker or account manager via their direct contact details and/or please feel free to call us on 0800 237 747


Alert levels 2 and 4

We are pleased for those of us able to now operate at alert Level 2 from today. We continue to hope that Auckland can join us and move down the alert…

NZ COVID-19 Lockdown – September 2021

aibGROUP staff will continue to work from home at level 3 in Wellington and Level 4 in Auckland. Please continue to contact us via phone or email…

Canterbury Flood - Claim Information

Have you been affected by the flooding and heavy rain in Canterbury? Our Claims team are standing by to help you get back on your feet as soon as…