2025 was challenging within the market and perhaps more so than first expected, but we continued to have strong relationships with our clients. That’s because at aibGROUP, we don't think of ourselves as just your advisers, we’re your partners, here to support you.
We understand that changes in the economy can create challenges for both businesses and individuals, which may lead to reviewing how you protect what matters most. We pride ourselves on providing a service that helps you navigate the ever-changing insurance landscape alongside you, making the necessary adjustments to ensure your coverage reflects your needs.
One of the critical services we provide when you are with us is having a team of expert claims advisers, who will advocate on your behalf to ensure every policy is applied as intended and that you receive the full benefit of your cover. What’s particularly valuable about this service is that we take on the burden of managing a process you may not be familiar with, giving you peace of mind and saving you time.
In 2026 and beyond, we will continue to prioritise interactions built on genuine human connection, proactive support, and trusted advice. We will remain New Zealand–based, easily contactable, and deeply knowledgeable, keeping abreast of developments in AI, international trade policies, geopolitical risks, and migration trends — so we can provide you with insights that truly matter.
From all of us at aibGROUP, we want to thank you for your trust, your partnership, and for making 2025 a year we’re proud to have spent with you.
Christmas Holiday Hours
To make sure you continue to receive support over the Christmas holiday period, our office will remain open, with a small team ready and available to assist you.
Our office will fully reopen on Thursday, 8 January 2026.
If you are unable to contact your Insurance Adviser directly, your call or email will be handled by a team member familiar with your account.
While each adviser has their own focus, we all work closely together to make sure every client feels supported and well cared for.
We wish you a Merry Christmas and a Happy New Year!
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