Skip to main content

Call Us: 0800 237 747

Follow us: 

Get in Touch

Canterbury Flood - Claim Information

Have you been affected by the flooding and heavy rain in Canterbury? Our Claims team are standing by to help you get back on your feet as soon as possible.

Next steps

  • Safety is always AIB’s top priority, so please note the advice to stay out of any evacuated areas until it's safe to return and follow the instructions from Civil Defence and other authorities.   
  • It’s important that you only return to your affected homes and businesses if it’s safe to do so - making sure the building looks safe to enter and carefully checking the structure for damage, as well as gas, water or electrical lines and appliances.
  • If you need to lodge a claim we recommend notifying us as soon as possible.  You may be best to document any damage (either photo or video) and creating a list of all the damaged items prior to attempting any clean-up.  This is important as you may not be able to source paperwork for the items that have been damaged.
Back

Discover More

  • NZ General Insurance Market Update - January 2026

    News

    A 2026 reset brings a year of positive change. As we are all now looking forward to 2026, our hope is for broader growth and certainty for all our businesses and households. Collectively, many businesses, families and individuals are working hard, resetting plans, and committing to the year ahead. We all wish to see our economy grow, demand to flow back, and investment ideas to be executed. A broadening of economic growth helps us all. Encouragingly, property experts broadly agree that house prices are likely to rise by around 5%, supported by lower holding interest rates and a renewed confidence stimulating activity in the market, with more willing buyers and sellers accepting the market cycle. And with stable monetary policy settings forming, it feels like the right time for the private sector to move forward, plan confidently, and begin investing.

    Read more

  • Changes to the Resource Management Amendment Act (RMA)

    News

    As of August 2025, the New Zealand Government introduced significant updates to the Resource Management Amendment Act (RMA). These changes may have a substantial impact on business operations and property investments, as they are designed to strengthen environmental accountability and reflect the country’s growing focus on sustainability and compliance. Read more about how the Resource Management Amendment Act 2025 could affect your business or property investments.

    Read more

  • Merry Christmas from aibGROUP Insured

    News

    As 2025 draws to a close, many of you may be winding down and looking forward to spending more time with family and friends. Before we all fully embrace the holiday season, it’s an opportune time to reflect on the year, while looking ahead with optimism to the opportunities and possibilities the New Year will bring.

    Read more