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NZ COVID-19 Lockdown – September 2021

aibGROUP staff will continue to work from home at level 3 in Wellington and Level 4 in Auckland. Please continue to contact us via phone or email during this time. If an urgent or essential meeting is required please contact your AIB broker to assess and discuss.

In regards to claims the most efficient way to submit a claim continues to be via our website: www.aibgroup.co.nz/claims

Alternatively, you can take a photo of damage, complete a claim form and submit your claim by emailing to [email protected]

If you have any questions in regards to your cover please contact your aibGROUP broker or account manager via their direct contact details and/or please feel free to call us on 0800 237 747

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    aibGROUP is proud to be an official insurance broker partner of the Hurricanes. We’re honoured to be part of the Hurricanes whānau, sharing a genuine passion for the team, its supporters, and the wider region we both call home.

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    The Fire and Emergency New Zealand (FENZ) levy helps fund essential fire and emergency services that protect all of us, our homes, vehicles, personal contents, businesses, and communities. It is a contribution we all make through insurance policies. While insurers and insurance advisers collect the levy through insurance policies, it is important to know that the amount itself is set by legislation and sits separately from insurers own premium pricing. From Wednesday, 1 July 2026, changes to the Fire and Emergency New Zealand (FENZ) levy will come into effect across many insurance policies throughout New Zealand. These changes form part of the new FENZ levy regime and will impact residential, motor, commercial, marine, and specialist insurance programmes.

  • Conflict in the Middle East - Impact on Insurance Policies

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    To ensure we continue to act in the best interests of our clients, we are observing the developments in the Middle East and assessing how the ongoing conflict may progress. Initially it was felt the conflict might be over within a matter of a few weeks but that may not be the case as it now appears the disruptions may continue for longer than expected.