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Auckland 09 282 3240

Wellington 0800 237 747

NZ COVID-19 Lockdown – September 2021

aibGROUP staff will continue to work from home at level 3 in Wellington and Level 4 in Auckland. Please continue to contact us via phone or email during this time. If an urgent or essential meeting is required please contact your AIB broker to assess and discuss.

In regards to claims the most efficient way to submit a claim continues to be via our website:

Alternatively, you can take a photo of damage, complete a claim form and submit your claim by emailing to

If you have any questions in regards to your cover please contact your aibGROUP broker or account manager via their direct contact details and/or please feel free to call us on 0800 237 747


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