Covid-19

We are taking several measures to ensure continuity for our clients and safety for our team:

• Following Government guidance - We will be adhering strictly to Government guidance on isolation, hygiene, and travel.
• Reducing face-to-face meetings - Unless a face-to-face meeting is absolutely necessary we will be moving meetings with our clients to a phone call or via email. We are grateful for your understanding on this, we want to do our part to flatten the infection curve.
• Business continuity – It is hard to know the full impact Covid-19 will have, but we continue to support our clients through differing circumstances. Whilst infectious disease like convid-19 is a general policy exclusion amongst New Zealand insurance policies, we are still engaging with our insurance partners to see what additional support we can offer. Ensuring your existing polices renew with a high level of service and advice remains important.

• For businesses and all those who would like further explanation and background as to why infectious disease is a general exclusion on Material Damage and Business Interruption policies please click here.